FAQ's

Frequently Asked Questions (FAQ)

Find answers to all your travel-related queries in our comprehensive FAQ section. Whether you’re looking to book a flight, manage your booking, understand refund policies, or need assistance with special requests, we’ve got you covered. For further support, our team is available 24/7 to ensure a seamless travel experience with Mann Travel.

About mann travel & Why Book With Us

Is Mann Travel a legitimate travel agency in the UK?

Yes. mann travel (Mann Travel Ltd, Companies House registration 09103194) is a London-based travel agency operating from Southall since 2009. Mann Travel is a member of IATA. The Southall office is at 72 South Road, Southall UB1 1RD, with 24/7 support on 0208 099 9900 and support@manntravel.co.uk.

Yes. Mann Travel UK is IATA accredited, allowing us to issue airline tickets directly through IATA-approved airlines. This accreditation demonstrates our commitment to providing professional, reliable, and trusted travel services. If you have any questions about your booking, our team is here to help.

mann travel, based in Southall, West London, specialises in affordable flights from the UK to India, serving travellers to Delhi, Mumbai, Amritsar, Chennai, Bengaluru and beyond. Mann Travel offers 24/7 support, student and long-duration fares, and negotiated airline fares through direct partnerships — with a walk-in office in the heart of Southall’s Indian community.

A specialist agent like mann travel can often beat online booking sites on UK–India routes through negotiated airline fares, group seat allocations and seasonal deals not shown publicly. Agents also add value booking sites cannot: fare-rule advice, complex multi-city routings and a real person to call 24/7 if a flight is cancelled or changed.

mann travel combines a Southall walk-in office with 24/7 support, student and long-duration fares with extra baggage, and IATA membership, and direct airline partnerships that unlock fares not available online. Mann Travel is also a global group with offices in Australia, New Zealand and Canada, supporting you wherever your journey begins or ends.

mann travel is at 72 South Road, Southall UB1 1RD, in the heart of Southall, West London — a short walk from Southall railway and bus stations. You can visit in person for face-to-face support, or reach the 24/7 phone and email team on 0208 099 9900 or support@manntravel.co.uk.

Yes. mann travel’s support team is available 24 hours a day, 7 days a week on 0208 099 9900 and by email at support@manntravel.co.uk, including urgent help with flight cancellations, missed connections, schedule changes and rebooking while you are overseas.

You can get a quote by emailing support@manntravel.co.uk or calling 0208 099 9900 to speak with a Travel Expert, available 24/7. Mann Travel compares fares across multiple airlines to find the best deal from London and other UK airports to India and worldwide destinations.

Yes. mann travel handles international bookings originating from various locations, not only UK departures. Contact the team on 0208 099 9900 or support@manntravel.co.uk with your preferred origin, destination and dates for a quote.

Flights to India — Routes, Prices & Best Time to Book

How much does a return flight from the UK to India cost?

Return fares from the UK to India typically start from around £450–£550 in low season and rise during peak periods such as December–January and the summer holidays. Prices vary by departure airport, airline and how early you book. Mann Travel’s experts compare all major carriers on 0208 099 9900.

The cheapest months to fly from the UK to India are generally February–April and September–October, outside the summer holidays, Diwali and the December–January peak. Mid-week departures are usually cheaper than weekends. Mann Travel monitors seasonal price dips across airlines and can advise the lowest-fare dates for your route.

Book 2–3 months in advance for the best balance of price and seat availability on UK–India routes. For peak periods — December–January, Diwali and summer holidays — book 4–6 months ahead, as the cheapest fare classes sell out first. Mann Travel’s installment plan lets you lock in today’s fare with a deposit and pay the balance before you fly.

Yes, you can request changes for individual passengers by contacting us directly. Online changes are not available at this time.

Yes. Air India operates non-stop flights from London to Amritsar, and one-stop options via Delhi or a Gulf hub are also available. mann travel specialises in Amritsar routings and can combine international and Indian domestic sectors on one ticket, which protects your connection.

Airlines flying between the UK and India include Air India, British Airways and Virgin Atlantic (non-stop from London), plus one-stop carriers Emirates, Qatar Airways, Etihad Airways, Turkish Airlines, KLM and Lufthansa via their hubs. Mann Travel compares all of them to find the best fare and baggage allowance for your trip.

Yes. Mann Travel can assist with last-minute and emergency travel to India and destinations worldwide. Through our network of airline partners and fare options, we may be able to identify suitable flight availability and competitive fares, including in situations where options appear limited on some online booking platforms.

For urgent, same-day, or compassionate travel, please call 0208 099 9900 and speak with one of our travel consultants. As airline schedules and seat availability can change at short notice, we recommend contacting us directly to discuss your travel requirements and to reconfirm any same-day departure options before making travel plans.

Payments

How do I make a payment for my booking?

Mann Travel accepts payment by credit, debit card, and bank transfer. Our consultant will confirm the total amount before you pay.

Most bookings are ticketed shortly after payment is received and confirmed. In some cases, airline processing times may vary. Your consultant will provide an estimated ticketing timeframe and email your itinerary once issued.

Some airlines allow fares to be held for a limited period, while others require immediate ticketing. Availability depends on the airline, route, fare type, and travel dates. Mann Travel will advise whether a fare hold is possible for your booking.

Yes. Family members, friends, or sponsors can pay for another traveller’s booking. Additional verification may be required for security purposes depending on the payment method used.

Yes. Mann Travel follows industry-standard payment practices and works with trusted payment providers to help protect customer information. Booking confirmations and payment receipts are provided for all transactions.

Confirmation, Changes & Cancellations

How do I confirm my booking?

Once your payment is processed, mann travel emails a confirmation with your e-ticket itinerary, usually within. If you have not received it, check your spam folder and confirm your email address, then contact us on 0208 099 9900 or support@manntravel.co.uk and we will resend it.

Yes. You can change your booking by contacting mann travel’s customer service team on 0208 099 9900. Fees may apply depending on the airline’s fare rules, and online changes are not available at this time. Your consultant confirms the total cost in writing before any change is made.

Change fees depend on the fare conditions of your ticket — typically an airline change fee plus any difference between your original fare and the current fare. Some flexible fares allow free date changes; some discounted fares cannot be changed. mann travel’s agents confirm the specific fees for your ticket before processing a change.

Yes. You can request changes for an individual passenger by contacting mann travel directly on 0208 099 9900. Online changes are not available at this time, so our team handles per-passenger changes with the airline for you and confirms any fees first.

Yes. To cancel, call mann travel on 0208 099 9900 or email support@manntravel.co.uk. Cancellations are subject to the fare conditions of your ticket, and some tickets carry cancellation fees. Our team explains exactly what applies to your fare before you confirm the cancellation.

Refunds depend on the type of fare purchased. If your ticket is refundable, mann travel processes the refund within 7–10 business days once the airline approves it, though some airline refunds can take longer CONFIRM: confirm whether 7–10 business days reflects current airline processing times. Some tickets carry cancellation fees, and refunds return to your original payment method.

To begin a refund, contact mann travel on 0208 099 9900 or support@manntravel.co.uk. A member of the refund team will review your fare conditions, submit the request to the airline on your behalf, and guide you through the next steps until the refund is returned to your original payment method.

Visas, Passports & Travel Documents for India

Do I need a visa to travel to India from the UK?

Yes — British passport holders need a visa to enter India. Most travellers use the Indian e-Visa, applied for online at indianvisaonline.gov.in (check the official site for current processing times). OCI (Overseas Citizen of India) cardholders do not need a visa. Apply at least two weeks before departure to allow for processing.

No. OCI (Overseas Citizen of India) cardholders do not need a visa to enter India — the OCI card provides lifelong, multiple-entry travel. Carry your OCI card together with your current passport; if you renewed your passport, check whether your OCI details need updating before travelling.

Your passport must be valid for at least six months from your date of arrival in India, with at least two blank pages for entry stamps. Airlines check passport validity at check-in and will deny boarding if it falls short, so renew early if your British passport expires within eight months of travel.

To fly from the UK to India you need a valid passport, an Indian visa or e-Visa (not required for OCI cardholders), and your e-ticket. Additional documentation may be required depending on your destination and any connecting countries. Travel insurance is strongly recommended. Mann Travel emails your e-ticket and itinerary after booking.

mann travel can provide general guidance and visa-related information for international travel, but Indian visas and e-Visas remain the traveller’s responsibility. Apply at the official site indianvisaonline.gov.in at least two weeks before departure. OCI cardholders do not need a visa.

Baggage & Check-in

What is my luggage allowance?

Your luggage allowance depends on the airline and fare type — it is shown on your e-ticket. Most full-service airlines on UK–India routes include generous checked allowances (often two pieces or 30kg+) in economy, but this varies. mann travel confirms your exact baggage allowance with your booking, or check your e-ticket; call 0208 099 9900 if you are unsure.

Extra baggage can be purchased online through the airline before departure or at the airport, but pre-purchasing is usually significantly cheaper than airport excess-baggage rates. Contact mann travel on 0208 099 9900 for help adding extra luggage to your booking before you fly.

Yes. Most airlines allow online check-in 24–48 hours before departure through the airline’s website or app, using the booking reference on your e-ticket. You can print your boarding pass or save it to your mobile device. If your airline does not offer online check-in, check in at the airport counter.

If you require wheelchair assistance, tell mann travel when you book, or at least 48 hours before departure, so the request can be lodged with the airline for every airport on your itinerary. Special assistance is provided by the airline free of charge, though it remains subject to airline confirmation.

If your baggage is lost or delayed, report it at the airline’s baggage service desk at the airport before you leave, presenting your bag tags. The airline will lodge a tracing report and give you a reference number. Keep all documentation — travel insurance can cover losses — and mann travel can help you follow up with the airline afterwards.

Flight Delays, Cancellations & Schedule Changes

What happens if my flight is delayed or cancelled?

If your flight is delayed or cancelled, the airline notifies you directly, and mann travel can assist with rebooking or exploring other options. Call 0208 099 9900 — our 24/7 team can handle the rebooking with the airline for you, including while you are overseas. For delays on UK and many international departures, you may also have rights under UK261 air passenger rules.

If the airline changes your flight schedule, mann travel notifies you and assists with any necessary rebooking. If you are travelling within the next 96 hours, call 0208 099 9900 straight away for the latest information. Significant schedule changes may entitle you to a free rebooking or refund under the airline’s conditions, so it is wise to reconfirm your flight before departure.

If all your flights are on one ticket, the delayed airline is responsible for rebooking your onward travel — go to its airport service desk immediately. If your flights are on separate tickets, call mann travel’s 24/7 team on 0208 099 9900 urgently to review your options. Booking your whole journey on one ticket through Mann Travel helps avoid this risk.

Students, Groups & Special Travel

What are student fares to India and who qualifies?

Student fares are special airline fares for travellers enrolled with a recognised education provider, typically offering extra checked baggage and more flexible date changes. mann travel specialises in student and long-duration fares between the UK and India — ideal for international students travelling home and students arriving in the UK. You generally need a valid student ID or proof of enrolment.

Yes. mann travel specialises in long-duration tickets with flexible change options and additional baggage allowances — useful for extended family visits or students staying a full academic year. Allowances and change rules differ by airline, so Mann Travel confirms the exact inclusions in writing before you book.

For groups of 10 or more, mann travel arranges group fares with benefits individual bookings cannot match: held seat blocks, name changes closer to departure, deposit-based payment, and coordinated arrival times for wedding parties. Call 0208 099 9900 with your dates and approximate numbers for a group quote.

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